TERMS & CONDITIONS

Welcome to LingoRelic Language Academy! By enrolling in any of our courses or purchasing any of our products, you are entering into a legally binding contract with the academy. These comprehensive Terms and Conditions form the foundation of our relationship with you throughout your learning journey at LingoRelic Language Academy.

Upon making your fee payment, you willingly commit to wholeheartedly adhere to the academy’s rules, regulations, and associated policies, which may undergo updates periodically.

Please be aware that any violation of these essential guidelines may lead to your removal or suspension from the course, as we prioritize maintaining a conducive and respectful learning environment for all our students.

Teacher-Student Decorum

At LingoRelic Language Academy, we are committed to fostering a supportive and professional learning environment to help you achieve your goals. In return, we stress the utmost importance of students maintaining a respectful attitude toward their instructors, acknowledging the knowledge and expertise they have gained through years of dedication and hard work, and honoring the wisdom of their teachers.

• The teacher-student relationship is built on mutual respect, professionalism, and trust. Students are expected to honor the role of the teacher as a guide and mentor, maintaining dignity and humility in all interactions.

• Even if a student is older than the instructor, they must recognize and respect the teacher’s expertise, knowledge, and role in the learning process. The student’s role is to learn with an open mind and acknowledge the teacher’s guidance.

• We expect students to approach the relationship as one of student and teacher, rather than a client-consultant dynamic. This means recognizing that the teacher’s primary role is to impart knowledge, not to accommodate demands stemming from self-important behavior.

• Entitled, disrespectful, or inappropriate behavior toward instructors or staff will not be tolerated and may result in a warning, suspension, or termination of enrollment without a refund.

IMPORTANT INFORMATION:

1. Refunds: Once the fee payment for a course (live/recorded), ebooks and study material is made, no refunds will be initiated for any reason.
2. Transfers: The fee is non-transferable (to another person or to another batch), and non-freezable.
3. Installments: For courses with periodic payments, students must deposit fees within the specified timeframe. Failure to do so allows LingoRelic to cancel all future classes without further notice. In this scenario, no refunds will be issued for fees that have already been paid.
4. Cost: The course fee includes the cost of study materials and other resources.
5. Batch Change: LingoRelic may allow switching a batch only if space is available in the upcoming sessions. A specific deadline may be provided for this request, after which the option to change will no longer be available, and the fee will be forfeited. While batch changes are not guaranteed, if permitted, an additional fee will apply. If a batch change is not possible, students will continue with the original class schedule, including access to study materials and recordings.
6. Platform & Scheduling: All classes will be conducted via Skype/Google Meet/Zoom and the class days and timings will be mutually agreed upon by the student(s) and the trainer.
7. Class Conduct and Technical Requirements: As a condition of participation, students are expected to maintain their camera on throughout the classes, only considering turning it off in exceptional circumstances where no other viable option exists. For an improved class experience, students are advised to stay punctual, mute their microphones during background noise and maintain reliable internet connectivity.
8. Study Material and External Purchases Disclaimer: LingoRelic provides soft copies of study material. Any purchase of books/CDs by the student is their responsibility; LingoRelic is not liable for any inconvenience or disputes with any seller.
9. 1-1 Session Rescheduling and Absence Policy: For 1-1 sessions, sudden changes in class days and timings upon student’s request may be accommodated only based on the trainer’s feasibility. It is important to note that frequent absences, often influenced by health-related, emotional or personal factors at the student’s end, can disrupt the trainer’s schedule and leave allocated slots unused. While we prioritize providing high-quality service and are understanding of individual circumstances, it’s crucial for the student to be equally considerate about the impact on the trainer’s time and productivity, and not request for too many leaves. Otherwise, the student should be prepared to accept being marked absent without engaging in disagreements or conflicts regarding the decision taken by the management.
10. Early Session Termination for 1-1 Classes: In one-on-one classes, if a student requests to end the session earlier than the scheduled duration for any reason, the session will be considered fully delivered. The trainer will not be obligated to reschedule or compensate for the unused time.
11. Late Arrival and Attendance: In both individual and group sessions, if a student or all students do not join within 10 minutes of the scheduled start time, the session will be considered delivered and the attendance will be recorded. The student(s) may not engage in conflicts with the management regarding the same.
12. Trainer Absence and Rescheduling: In the event that the trainer is unable to conduct a session due to health or other valid reasons, students will be promptly notified via the designated WhatsApp group. The session may either be canceled or rescheduled to a later date. In such instances, students will be provided with alternative homework or tasks to complete on the scheduled day. Every effort will be made by LingoRelic to ensure the students’ time is used productively.
13. Internet Connectivity and Rescheduling: In the event of unexpected internet issues on the student’s end during a scheduled class, the possibility of rescheduling will be determined on a case-by-case basis, taking into account the specific circumstances at the time.
14. Session Recordings and Extra Classes: LingoRelic may, at its discretion, provide recordings of sessions upon request if a student provides a valid reason for not attending classes. However, it is important to note that LingoRelic is not obligated to provide recordings. Each student is responsible for their own learning experience and is encouraged to attend classes regularly to maximize their learning potential. LingoRelic is not obliged to offer extra sessions. Extra sessions, if desired, come at an additional cost set by LingoRelic.
15. Course Duration: The total duration of a group course may vary based on the number of students in the batch and the amount of course content to be covered, including adequate practice for each module. If students leave the course midway, resulting in a smaller class size, the overall course duration may be adjusted accordingly based on the remaining content to be completed. The quality of the course and the focus on each student will not be compromised under any circumstances.
16. Attendance and Academic Progress: LingoRelic disclaims responsibility for the academic progress of students with irregular attendance, including issues related to bad internet connectivity. The academy is not responsible for students who return after extended absences without completing the classwork, submitting homework, or participating in self-study.
17. Student Responsibility for Updates and Resources: Although LingoRelic offers personalized contact to each student, it does not assume the responsibility of ensuring students stay updated with the information, updates and study materials shared across online channels. It is expected that students demonstrate personal responsibility and maturity in managing and keeping track of these resources independently.
18. Performance and Results: While we offer 100% support and personalized feedback from time to time, the performance outcomes and exam results of students are not guaranteed by LingoRelic.
19. Level Repetition and Extra Support: We aim to provide our utmost support to weaker students, but additional fees will apply for level repetition/extra sessions or placement in a lower level for revision.
20. Certificate and Internal Test: LingoRelic’s certificate signifies course completion and the score obtained in our internal test at the end of  course, not DELF/DALF/TEF/TCF certification. To be eligible to take the internal test, attendance in a minimum of 50% of the classes is required.
21. Study Material Access: While we offer lifetime access to study materials, it is the student’s responsibility to retain them during the ongoing course. In the event that the student fails to do so or inadvertently deletes the materials, LingoRelic may provide them again if available, but this shall not be considered an obligation on our part.
22. Misconduct: Any form of misbehavior, verbal abuse, discriminatory remarks based on caste, color, creed, or gender will not be tolerated. In the event of a student misbehaving with LingoRelic faculty or engaging in misconduct towards another student(s), inside or outside the class, the management reserves the right to cancel the student’s course without issuing any refunds. Students engaging in such behavior will be permanently blacklisted from the academy. The management’s decision in such situations will be final. 
23. Contact Information: Enrollment necessitates the provision of accurate and current contact information, encompassing mobile numbers, WhatsApp numbers, and email addresses. In the event of any modifications to these details, prompt notification is imperative.
24. Course Rejoining: If a student discontinues a course for any reason and later wishes to rejoin with a new batch, the original course fee will be forfeited, and a new enrollment fee will be required.
25. Non-Contact: If a student goes out of contact without informing the management and does not respond to our communication, their course enrollment will be forfeited within 48 hours of the last attempted communication. In this case, refunds will not be provided, and the course will not be resumed.
26. Disclaimer of Warranties: The recorded courses, ebooks and study materials are provided “as are,” without warranties of any kind, express or implied. LingoRelic Language Academy makes no representations or warranties regarding the accuracy, reliability, or completeness of the content.

27.License Restrictions: The study materials, session videos, and all other content provided by LingoRelic Language Academy are the exclusive intellectual property of the academy. Any unauthorized distribution, sharing, or reproduction of this content for profit or non-profit purposes, whether privately or publicly, is strictly prohibited and may result in legal action.

31. Changes to Terms: LingoRelic may revise these Terms & Conditions, including the fee structure, for its website and business at any time without prior notice. By using this website, you agree to be bound by the most current version of these Terms & Conditions.

Should any challenges arise during the live course or the use of our recorded courses and study materials, we encourage students to promptly reach out to us for assistance and resolution. For any inquiries or clarifications regarding the above terms and conditions, please contact us via WhatsApp at +91-9056131830 or email us at lingorelic@gmail.com.

LingoRelic Language Academy